Healthfirst Provider Workshop -- Patient Satisfaction: Access to Care

New York, United States

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Event Details

Healthfirst Provider Workshop

Patient Satisfaction: Access to Care

 

Date: Friday, June 22, 2012

Time: 10am - 12:30pm

Location: Healthfirst, 100 Church Street, New York, NY 10007

 


 

Agenda 

  • Introduction and Overview
  • Case study presented by Craig Allen, Director, Field Operations Quest Diagnostics: Quest and Access to Care: How we used a Six Sigma approach to improve performance and patient satisfaction
  • Brief Updates from Ambulatory Care Access to Care grantees
  • Discussion of Opportunties and Challenges
  • Adjournment