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HDI Motown Lunch & Learn with Stefanini: Trusted Workforce Management

HDI Local Chapter; Motown

Friday, March 8, 2013 from 1:00 PM to 4:00 PM (EST)

HDI Motown Lunch & Learn with Stefanini: Trusted...

Ticket Information

Type End Quantity
General Admission Ended Free  

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Event Details

Time: 1:00-4:00 PM

Location: Automation Alley, 2675 Bellingham Dr, Troy, 48083

Summary: The Presentation shows the benefits of consolidating schedule management to one trusted team in a multi-client call center environment.


Speaker: Eric Brandt-Global Workforce Manager, Stefanini

Bio:  Eric has 16 years in Call Center Management, with the last 4 being in Workforce Management.  His current title is Global Workforce Manager.  He is responsible for the forecasting and scheduling of over 30 accounts with over 2,000 agents.

Have questions about HDI Motown Lunch & Learn with Stefanini: Trusted Workforce Management? Contact HDI Local Chapter; Motown
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When & Where


Automation Alley
2675 Bellingham Dr
Troy, MI 48083

Friday, March 8, 2013 from 1:00 PM to 4:00 PM (EST)


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HDI Motown Lunch & Learn with Stefanini: Trusted Workforce Management
Troy, MI Events Conference

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