HDI CENTRAL FLORIDA CHAPTER MEETING

HDI Central Florida Chapter

Thursday, September 18, 2014 from 5:30 PM to 8:00 PM (EDT)

Orlando, FL

HDI CENTRAL FLORIDA CHAPTER MEETING

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Free RSVP 1d 4h 10m Free  

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Event Details

You are cordially invited to our next HDI Central Florida Chapter meeting
on Thursday, September 18, 2014!  We will have roundtable discussions
addressing I.T. Service & Support challenges!

 

You, your colleagues, and friends are cordially invited to the HDI Central Florida Chapter's September
meeting on Thursday, September 18, 2014 from 5:30 PM to 8:00 PM (EDT) at Orlando City Hall, in the
Overlook Room, 400 S. Orange Avenue, Orlando, FL 32801!


AGENDA:

5:30 PM:                 Registration Begins
5:30 PM - 6:00 PM:  Networking
6:00 PM - 6:10 PM:  Chapter Items & Updates
6:10 PM - 6:25 PM:  Break for Food & Refreshments
6:25 PM - 6:50 PM:  Concurrent Roundtable Sessions:  Service Desk Metrics

6:55 PM - 7:20 PM:  Concurrent Roundtable Sessions:  Customer Experience
7:25 PM - 7:50 PM:  Concurrent Roundtable Sessions:  Knowledge Management
7:50 PM - 8:00 PM:  Roundtables Recap (to publish), Door Prizes & Wrap Up

 

 This event is suitable for I.T. Service Management leadership, staff, consultants, business partners/solutions providers,
anyone interested in thought leadership, best practices, networking with your peers, and having a great time! Special
thanks to our Gold Sponsors LANDESK and ServiceNow as well as our Event Sponsor TEKSystems!!!

Please contact Jim Ryave at hdi.cfl@gmail.com or 407-654-6541 for more information.

Have questions about HDI CENTRAL FLORIDA CHAPTER MEETING? Contact HDI Central Florida Chapter

When & Where


Orlando City Hall - The Overlook Room
400 S Orange Ave
Orlando, FL 32801

Thursday, September 18, 2014 from 5:30 PM to 8:00 PM (EDT)


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Organizer

HDI Central Florida Chapter

HDI celebrates 25 years as the leading Professional Association devoted to Information Technology Support Professionals, professional networking, training I.T. Service Management industry best practices (e.g. ITIL, KCS, etc.), certifications, awards, and recognition!  Here's a video from the HDI Annual Conference:   http://youtu.be/uAz2FO07iSg.

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