San Francisco, California
London, United Kingdom
The HDI 2014 Conference & Expo is where 2,300 technical service and support professionals come together to learn, network, and gain inspiration from experts in the industry, extraordinary keynote speakers, and informative tracks with more than eighty sessions specific to the needs of today’s support organizations. HDI 2014 provides the comprehensive program and in-depth sessions you need to enhance your operations, covering metrics and measurements, the customer experience, IT service management, desktop support, and more.
When & Where
HDI is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.
HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.