the Frontier Project

Frontier Academy RVA: Consulting Skills

The Frontier Project

Thursday, July 9, 2015 from 9:00 AM to 5:00 PM (EDT)

Richmond, VA

Frontier Academy RVA:  Consulting Skills

Ticket Information

Ticket Type Sales End Price Fee Quantity
Frontier Academy RVA Jul 8, 2015 $475.00 $0.00

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Event Details

The recent economic slowdown has forced organizations to become more streamlined. Through a combination of layoffs, early retirement packages, outsourcing, and budget cuts, we are being forced to do more with much, much less. There are two ways these cuts can affect customer relationships: 1) an increased level of dissatisfaction as your organization offers less and less, or 2) an increased level of satisfaction because your organization is focused on the “right” things, those that customers truly value. We’re obviously interested in helping you with the latter.

Whether they are internal or external customers, your organization must be keenly focused on not only meeting their needs, but also proactively providing them with new products or services even before they realize they want them. Our program will help your team identify business and partnership opportunities, gain an understanding of the key issues and drivers affecting your customers, and quickly establish trust to enable productive working relationships. Participants will also learn how to communicate value and successfully negotiate project scopes and deliverables.

By the end of this workshop, participants will have developed a customer-centric mindset, focused on customer satisfaction and anticipating needs.
 

We are excited to see you in the upcoming workshop. We do plan several days in advance for materials and catering, therefore we would really appreciate it if you could give us 2 business days notice if you plan to cancel or reschedule, so we can plan accordingly. Thank you!
Have questions about Frontier Academy RVA: Consulting Skills? Contact The Frontier Project

When & Where


The Frontier Project
2006 East Franklin St
#103
Richmond, VA 23223

Thursday, July 9, 2015 from 9:00 AM to 5:00 PM (EDT)


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