Skip Main Navigation
Page Content
This event has ended

Desk Operations Bootcamp - Intermediate 8:30-Noon (formerly Voucher Training II)

Change is Y Project Team

Thursday, March 7, 2013 from 8:30 AM to 12:00 PM (CST)

Ticket Information

Type Remaining End Quantity
Go-To-Guys Sold Out Ended Free  

Share Desk Operations Bootcamp - Intermediate 8:30-Noon (formerly Voucher Training II)

Event Details

Attend a bootcamp session for hands-on learning of frontdesk activies. Hands-on exercises will include the following activities:

 

  • How to add a Family Member & List all Family Members
  • How to Change a Person’s Information
  • How to Process a Transaction
  • How to Take a Payment (cash, check or credit card)
  • How to take a Split Payment
  • How to take a Single Payment for Multiple Customers
  • How to Sell or Renew a Membership
  • How to Take a Program Registration
  • How to Process a Transaction with a Voucher or Gift Certificate
  • How to Apply Fee Assistance
  • How to Apply a Discount to a Transaction
  • How to Look up Registrations for a Person
  • How to handle Program Transfers
  • How to Delete a Program Registration
  • How to Check Cash History/Reprint or Email a Receipt
  • How to View Members Account Status
  • How to View and Manage Memberships on Hold
  • How to Add an Emergency Message
  • End of Shift Closing & Reconcilitation
Have questions about Desk Operations Bootcamp - Intermediate 8:30-Noon (formerly Voucher Training II)? Contact Change is Y Project Team
Attendee List Sort by: Date | First Name | Last Name
Show More

When & Where


CIY Training Lab (Maui Classroom)
1030 W. Van Buren
4th Floor
Chicago, IL 60607

Thursday, March 7, 2013 from 8:30 AM to 12:00 PM (CST)


  Add to my calendar

Organizer

Change is Y Project Team

The Change Is Y Project Team training events are for YMCA of Metropolitan Chicago employees.

 

  Contact the Organizer

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.