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Customer Success Summit 2014

Totango

Wednesday, March 19, 2014 from 8:00 AM to 6:00 PM (PDT)

San Francisco, CA

Customer Success Summit 2014

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Event Details

The must-attend event for SaaS and subscription businesses.

The 2nd Annual Customer Success Summit: Building the Playbook for Customer Success is the #1 gathering of senior executives and Customer Success professionals from SaaS and subscription businesses. The event will combine a real-world understanding of customer engagement and customer success models with thought-leadership from industry visionaries and analysts.

The speaker lineup includes amazing thought-leaders such as Jeanne Bliss, author of Chief Customer Officer; Kerry Bodine, co-author of Outside In; and Phil Libin, CEO of Evernote

Here’s what’s in store:
- Industry experts and thought-leaders
- Customer success best practices and playbooks
- Case studies from peers
- Tips on customer success technology and tools
- Community building and networking

The summit will be followed by an afterparty onsite - more details to come!

Last year's agenda and presentations.

*By registering for this event, the registrant agrees to share their name and contact information for use by Totango and event partners.

Have questions about Customer Success Summit 2014? Contact Totango

When & Where


Terra Gallery
511 Harrison Street
San Francisco, CA 94105

Wednesday, March 19, 2014 from 8:00 AM to 6:00 PM (PDT)


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Organizer

Totango

Totango is the leader in customer engagement and user insights for cloud apps.  The company helps SaaS vendors and online subscription services take a data-driven approach to reducing churn and driving customer success, product adoption, and trial conversion.  Totango monitors customer behavior and usage in applications—along with critical relationship data from CRM, billing, and other systems—to generate insights on customer health and engagement.  The company’s platform combines big data analytics with powerful segmentation and predictive tools to guide vendors in taking the right actions with each customer to create an active, engaged user base.

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