San Francisco, California
London, United Kingdom
Customer Success: San Francisco
June 2014 Meeting
"The First Year of a CS Group..."
Who Should Attend: Customer Success/Retention Professionals and SaaS/Cloud B2B CxO's
Thursday; June 19th 2014 / 6:00 - 8:00 PM
517 York St. San Francisco CA 94110
Are you struggling to build a new Customer Success Management program and team for your company? Even a moment's scanning of the literally thousands of help-wanted ads will prove that you're far from alone, no matter how it might feel. Hooray! I got the job to create the group. Now what?! What should be done first? What are the priorities? Where are the pitfalls and how can I avoid them?
We'll start with an overview of what others are experiencing in their initial phases across the worldwide Customer Success Community, and then hear from some local leaders as to what they're doing in their companies. Join your colleagues and peers at the second local meeting of The Customer Success Association in the San Francisco area for 2014. Bluenose Analytics will be our hosts for the evening.
Space will be limited, and advance registration is required -- so make your reservation here as soon as possible. For more information about the Customer Success Association and Customer SuccessCon, use this link.
6:00 PM - Doors open for networking and noshing
6:45 PM - Presentation, Case Studies and Q&A
Save the Dates -- Future Customer Success Association events
Designing the Future of Customer Success Management
Success-con East: Boston, MA / USA September, 2014
When & Where
The Customer Success Association
Mikael Blaisdell is the Executive Director of The Customer Success Association, Moderator of The Customer Success Forum on LinkedIn and the Publisher of Customer Success Magazine, online resources that focus on managing customer lifetime value for an audience of SaaS/Cloud B2B senior management teams and Success/Support professionals worldwide.
For a map of the international Customer Success Community, please visit: