Haven't read the book? No problem. We'll cover the key points and provide the SynkNotes for you to review later. Light lunch included.
Crucial Conversations: Tools for Talking When Stakes are High, by Patterson, Grenny, McMillan, and Switzler, will help you handle those tough conversations in life that you would prefer to avoid, but know will make every difference in the world. Not with anger or avoidance, but with intelligent persuasion and gentle attentiveness.
My synopis of the book:
- What is a crucial conversation?
- “A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong”
- “Master your crucial conversations and you’ll kick-start your career, strengthen your relationships, and improve your health. As you and others master high-stakes discussions, you’ll also vitalize your organization and your community.”
Doors open at 11:45. Review starts at noon. Be finished by 12:45. Feel free to keep the discussion going until 1:15.
See you then. Spread the word.
When & Where
In-Synk: Aligning Strategy. Actions and Goals