Creating the Customer Experience
Wednesday, May 22, 2013 from 8:30 AM to 12:00 PM (EDT)
San Francisco, California
London, United Kingdom
How do your clients view your customer service?
To drive profits it is critical for companies to understand what customers expect and surpass their expectations.
Our workshop privdes a focused approach to:
- Customer Satifaction
- Creating Results
- Customer Retention
- Complaint Management
Benefits of this workshop include:
- Identify and understand key components that affect customer satisfaction
- Learn ways to retain customers
- Formulate a plan that will increase your results
- Understanding complaint handling
When & Where
TEAM Concept Solutions
TEAM Concepts Solutions is an employment development company focused on making people more effective and efficient. We provide training solutions to a variety of companies. Our mission is to provide tailored training solutions to meet the needs of your business.