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Commando Conversations: Building Your Conflict Competence

McVey Management Solutions

Thursday, June 6, 2013 at 4:30 PM - Sunday, June 9, 2013 at 12:00 PM (CDT)

Commando Conversations: Building Your Conflict...

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Event Details

Developing Your Conflict Competence

Dates: June 6-9, 2013

Registration Fee: $1095 per individual if registered before March 31, 2013; $1195 per individual if registered after March 31, 2013

(includes 19 hours of RACE CE, one cocktail reception, three coffee breaks & afternoon snacks; hotel and travel expenses not included)

Location: Catalyst Ranch in downtown Chicago


Improve your conflict management skills to positively manage yourself and your relationships, and to use conflict opportunistically to meet strategic objectives for your hospital. Of all the leader’s responsibilities, effectively managing conflicts to a positive end is by far the most impactful, and often, the one that leader’s find most challenging.  This valuable program delivers the in-depth knowledge and practical conflict competence skills you need to ensure that you are a strong, capable leader. 



Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. As a leader, conflict competence allows one to accurately identify their own emotions and tendencies as they happen, to manage their own emotions and behaviors to a positive outcome, to leverage specific strategies to deescalate stressful situations constructively and to a positive outcome.



•   Utilize active-constructive conflict techniques & avoid destructive conflict behaviors

•   Create an atmosphere that fosters conflict competence from all team members

•   Positively influence the emotions and motivation of others

•   Use conflict strategically to flush out new ideas and foster collaboration

•   Monitor and adapt your own hot buttons & triggers for the benefit of yourself, your team and your department



Leaders who want to apply conflict competence in creating an emotionally healthy, productive

workplace and organizational culture, as well as enhance their ability to form trusting relationships. 



•  Program customization to meet each participant’s unique needs, objectives and desired outcomes

•  4-day program (19 RACE Approved CE hours), with onsite training, facilitation & support

•  Pre-program questionaire to set the stage for onsite learning

•  Conflict Competence personalized assessment for each participant with comprehensive report

•  Course materials, personalized action plan for each participant









Have questions about Commando Conversations: Building Your Conflict Competence? Contact McVey Management Solutions

When & Where

656 W. Randolph Street
Chicago, 60661

Thursday, June 6, 2013 at 4:30 PM - Sunday, June 9, 2013 at 12:00 PM (CDT)

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McVey Management Solutions

Shawn McVey teaches you how to be an expert communicator and a strong, stable leader in your veterinary practice. He is an open, honest person who will push all the right buttons to get you to work together as a team and realize your full potential. He combines his background as a psychotherapist with 20 years of in-the-trenches experience building specialty and emergency practices to show you what “is” in your practice, along with what “could be.” He knows how to get you there—to a workplace that’s more team-oriented, flexible, happy, respectful, and productive.

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Commando Conversations: Building Your Conflict Competence
Chicago Events Conference

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