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Commando Conversations: Becoming Conflict Competent

McVey Management Solutions

Thursday, February 26, 2015 at 4:30 PM - Sunday, March 1, 2015 at 12:00 PM (CST)

Austin, TX

Commando Conversations: Becoming Conflict Competent

Registration Information

Registration Type Sales End Price Fee Quantity
Early Bird Registration until 12/31/14 Dec 31, 2014 $1,295.00 $0.00
Saturday Night Optional Group Dinner   more info Feb 19, 2015 $99.00 $0.00

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Event Details

Registration includes 19 hours of RACE-accredited CE, one wine and cheese reception, daily lunch, morning snacks, afternoon snacks, and all-day beverage service. Hotel and travel expenses not included.


We thank Live Oak Bank, our generous sponsor, for their contribution to this event.



How often do you face conflict at work? If you dread it, you’re not alone! Bolster your confidence and learn how to deal gracefully with conflict and difficult conversations by attending this four-day intensive, interactive program. You will develop specific skills that allow you to productively manage conflict—one of the most critical leadership skills. You’ll take a comprehensive conflict-competence assessment, build new skills, and walk away with a personalized development plan.


The curriculum is full of opportunities to build skills, such as self-awareness, expert observation of others’ behavior, and coaching. The class is highly interactive, including small-group exercises, time for reflection, and workshop-type skill building. And the social time is equally as stimulating, with a cocktail reception and an optional group dinner. After attending this program, you will have increased your value to the practice as a leader and improved your connections to team members who look to you for direction.

Highlights of what you’ll learn include:

  • Why dealing with conflict productively makes good business sense
  • How to create productive outcomes of conflict while reducing the likelihood of escalation or harm
  • How conflict competence can transform you into a sensational leader
  • Techniques for building skills in self-awareness, observing others’ behavior to prevent escalation of conflict, and creating a culture of conflict competence in your entire team

Your take-homes include:

  • New skills that transform you into expert in managing conflict productively
  • A customized report detailing your strengths and weaknesses when dealing with conflict and how you compare to others nationwide
  • A personal development plan that will help you continue to build your conflict competence

Shawn uses his combined professional experience in business management and psychotherapy to help you take an honest look at your ability to handle conflict and uncover blind spots in your emotional-intelligence skills. You will share your greatest challenges and uncover the barriers that keep you from performing your best as a leader in difficult situations. You’ll build the foundation of a plan to continue to develop your emotional intelligence skills.

If we haven’t convinced you yet, here are just a few outcomes from this retreat:

  • Personally, you’ll feel ready for any situation. At work and at home, the people around you will be amazed by your confidence, ease, and grace in handling difficult situations.
  • You can teach your team to use conflict as a tool to foster creativity and innovation. You’ll be tossing around new ideas rather than doing the same ol’, same ol’.
  • You’ll create a safe environment and common language to help your team members grow and learn how to be masters of conflict themselves.
  • You will avoid the stress of closed communication, not sharing information, and quick decisions that lead to problems later on. Less stress means more fun!


Thursday, February 26 – 4:30 PM to 7:30 PM 

  • Personal introductions: getting to know you and why you are here
  • Reception (finger food and wine provided)

Friday, February 27 – 8:30 am to 5:00 pm

  • Lunch provided

Saturday, February 28 – 8:30 am to 5:00 pm

  • Lunch provided
  • Optional group dinner at Steiner Ranch Steakhouse

Sunday, March 1 – 8:30 am to 12:00 pm

After you've had a chance to get to know everyone, you may want to join us for the optional, all-inclusive dinner on Saturday night at Steiner Ranch Steakhouse in beautiful Hill Country. (There are vegetarian options.) Please select this option when you register for the event. It's always a great time for those who attend, with lots of laughter and bonding!

The program will be held at the corporate offices of Westlake Animal Hospital in Austin, Texas. It is easiest to travel directly into Austin-Bergstrom International Airport. Please make a reservation at your hotel of choice. We can recommend Omni Barton Creek Resport & Spa if you'd like to stay in the Hill Country, or the Hilton Garden Inn Downtown if you'd like to be near nightlife. You'll be responsible for transportation to and from the airport and the event location. Please contact us if you need more information in order to book your travel. We'll see you there!


Fees will increase by $200 after December 31, so register early!
Have questions about Commando Conversations: Becoming Conflict Competent? Contact McVey Management Solutions

When & Where

Westlake Animal Hospital
3930 Bee Cave Road
Austin, TX

Thursday, February 26, 2015 at 4:30 PM - Sunday, March 1, 2015 at 12:00 PM (CST)

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McVey Management Solutions

Shawn McVey teaches you how to be an expert communicator and a strong, stable leader in your veterinary practice. He is an open, honest person who will push all the right buttons to get you to work together as a team and realize your full potential. He combines his background as a psychotherapist with 20 years of in-the-trenches experience building specialty and emergency practices to show you what “is” in your practice, along with what “could be.” He knows how to get you there—to a workplace that’s more team-oriented, flexible, happy, respectful, and productive.

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