A Customer for Life: Customer Service in the 21st Century
Tuesday, April 8, 2014 from 8:00 AM to 10:00 AM (PDT)
San Francisco, California
London, United Kingdom
Good customer service is critical for your small business. Many customers complain, but many others just don’t come back, and then they spread their message to others. Social networking and the internet take customer concerns and complaints to an enormous audience.
Providing good customer service requires a unique combination of skills. Defining what good customer service is, implementing good customer service, and how to improve customer service are just a few of the ideas that will be covered in this session and assist you in developing a successful business.
When & Where
Please contact Ruth should you have any questions regarding this event. She can be reached at firstname.lastname@example.org or (626) 744-7351.