This course is open to all 3CX Partners, and is aimed at technical personnel tasked with the responsibility of installing, configuring, maintaining and supporting 3CX client installations.
Pre-requisites: Knowledge of Microsoft networking technology and concepts.
During this training, you will be able to:
Þ Appreciate the painless deployment of the server on a standard Windows machine and get making calls quickly (bring your notebooks XP Pro, Vista Business min.)
Þ Understand how to set up both software and hardware SIP Phone extensions
Þ Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID
Þ Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers)
Þ Learn about the architecture of 3CX Phone System for Windows
Þ Receive tips and hints on how to position 3CX during the sales process and up sell to 3CX Small Business, Pro and Enterprise Editions
Þ Learn how to interact with 3CX support when troubleshooting issues
What's new in 3CX Phone System version 8
10:45 Installing the 3CX Phone System
Recommendations for installations
Setting up extensions
Setting up a call
Setting up a gateway
Gateways and DDI
Phone display configuration
13:15 VoIP Providers
Inbound and outbound - Basic Concepts
14:30 Tea Break
14:45 In-depth view of basic mechanisms
Troubleshooting - Common issues and hints
Other features and capabilities
16:00 Differences between FREE and Commercial editions
How to request support
Documentation and Wiki resources
16:30 End of Training
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to five days before the event at no charge by contacting the organiser, please have your booking reference to hand.
For late cancellations and non attendance, 3CX reserves the right to invoice the Partner the sum of Euros 50.
About 3CX (www.3cx.com)
3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.
With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.
50,000 customers worldwide use 3CX including Boeing, McDonald's, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.