Well, wouldn’t ya know it, we’ve packed our cowboy boots up and headed down South to Nashville…only to discover that wearing cowboy boots in Nashville is kind of like wearing a beret in Paris-you might as well sport a map, fanny pack and binoculars. In all seriousness, we couldn’t be more excited to announce the launch of a brand, spanking new customer support team based in Nashville.
Nashville is the. perfect. place. for Eventbrite’s new support team. Nashville and its people buzz with an energy that has undoubtedly grown from years of immersion in and support for the music industry. The city that helped discover Jimi Hendrix and Taylor Swift thrives on live experiences. Music fills every street corner, every window and even the parking lots. The Nashvilleans we met, including our waiters, our Lyft drivers and our new colleagues, couldn’t wait to tell us about everything we had to experience while in Nashville: Motown Mondays at the Five Spot, a game of Street Fighter at Two Bits, a concert at the Ryman. As lovers of events, it’s needless to say that we were thrilled by the passion for live experiences that Nashville showed us.
Our new support team is already rocking out on the phones, so you may have spoken with one of them without knowing it! You’ll know for sure if they threw in a casual “y’all” or if their Southern charm left you swooning. One of our team’s main strengths is its diversity in background. Rachel comes from years of customer support, Martrell comes fresh out of college, Chelsea comes from Disney World, and as you might expect with Nashville as a home base, many, many of them come from music backgrounds. This diversity enables us to learn from each other and support each other’s ability to go above and beyond for our customers every day.
Interested in joining this all-star crew? The good news is is that we’re hiring, both full time and part time positions!
Keeping in line with Nashville’s rich music history, we’d like to introduce you to our new Nashville support team by sharing a playlist with you. The playlist is comprised of songs that our new team members chose to represent why they’re psyched to share the Eventbrite love with customers around the world.