Fans are lining up. It’s make-or-break time for the event that you’ve been strategizing, organizing, and publicizing for months. Long lines or a registration snafu can be devastating for your event’s reputation and lead to a bad experience for your fans. If your fans can’t recall their entry experience, then you’re doing something right. The lasting impression should be of the great time they had at your event.
In this Britepaper you’ll get expert advice and entry management best practices recommended by Eventbrite’s Field Operations and Customer Service teams on how to make a great first impression as fans breeze through your gates. We’ll provide tips that you can immediately put into action for your next event, and provide examples of fan conventions and consumer events that are doing it right.
We believe success starts long before anyone sets foot at the gate. We’ll offer insight and advice to help you familiarize your festival goers with basic rules and information, train and empower your onsite staff, and create an entry plan that will keep lines moving on the big day.
Download the full Britepaper for tips on how to:
- Build and train a strong onsite team
- Get the most out of your volunteers
- Eliminate long check-in lines
- Optimize your gate area for streamlined entry